Yes, buying shoes online can be a frustrating experience but I wasn't going to pay what they charge in store. These are an excellent deal, if only they fit. I read multiple reviews that said they fit true to size but were initially tight. My toes are still crammed after constant wear over a month. I can tolerate them on shopping trips and will wear them out around the yard but that's where it ends. They pinch my toes but are exceptionally cozy and warm. Minus my toes my feet would absolutely love these, they really do form to your foot. The material is very high quality. I wear a size 9 and sometimes that's too large depending on the manufacturer, especially in boots. I was disappointed because I wore them, expecting a break in period, so I cannot return. A ten on the other hand I tried on at a store for the heck of it and they were way too big. A 9.5 probably would have been perfect but alas, per usual, no half sizes online. Love the idea of the boots, my recommendation is if you are a half size, for example, 8.5 go up a half size to a 9 and you will love these boots. If you wear a regular size and go up a size, i.e.: from a 9 to a 10, they'll probably be too big. Obviously everyone has different feet but this would be my suggestion.